5 Ways A Strong Scheduling Manager Can Increase Employee Performance And Job Satisfaction

Mitch Drinkwater
October 30, 2024

Discover how a proficient scheduling manager can enhance employee performance and job satisfaction in the higher education sector through strategic workforce management.

Building Schedules Based on Employee Availability

Creating schedules that align with employee availability is crucial for maintaining a motivated and satisfied workforce. When employees are scheduled for shifts they prefer, it reduces the likelihood of absenteeism and improves overall morale. This approach respects employees' work-life balance and shows that management values their time and preferences.

In the education sector, where staff often juggle multiple responsibilities, accommodating their preferred shifts can lead to higher engagement and productivity. A strong scheduling manager utilizes workforce management software to ensure that schedules are flexible and tailored to individual availability, fostering a supportive work environment.

Release Schedules Early, Reducing Stress, and Increase Employee Planning

Releasing work schedules well in advance allows employees to plan their personal lives better, reducing stress and anxiety related to last-minute changes. Early schedule release gives employees the opportunity to manage other responsibilities and plan personal activities, which can significantly enhance their job satisfaction.

In a university setting, where staff members have additional commitments such as class and extra-curriculars, having a predictable schedule can make a substantial difference. A strong scheduling manager ensures that schedules are released at least two weeks in advance, thus providing ample time for employees to organize their lives around their work commitments.

Maintaining Open Lines of Communication for Adaptability

Effective communication is the backbone of any successful scheduling system. By maintaining open lines of communication, scheduling managers can swiftly address any issues or changes that arise, ensuring minimal disruption to operations. This adaptability is essential in dynamic environments like higher education, where unexpected events can occur.

A proficient scheduling manager makes it easy for employees to communicate their needs and concerns, whether through regular check-ins, feedback forms, or an open-door policy. This inclusive approach helps promptly resolve scheduling conflicts and builds trust and transparency within the team.

With workforce management software like SubItUp, scheduling managers can delegate the responsibility of finding shift coverage to employees themselves. SubItUp’s Social Scheduling feature lets staff see who’s available and communicate directly with each other to arrange coverage, freeing managers from coordinating shift changes. 

Leveraging Timeclock and Task Allocation for Optimal Productivity

Using integrated timeclock systems and task allocation tools can significantly enhance productivity. These tools help in accurately tracking employee hours and ensuring that tasks are allocated efficiently based on employee skills and availability. By optimizing time spent on shift, managers can ensure that employees are not overworked and tasks are completed effectively, optimizing operations while giving staff transparency on the expectations for each shift. 

In the context of a university, where various administrative and operational tasks need to be managed concurrently, leveraging these technologies will streamline processes. This not only boosts productivity but also ensures that employees feel their time is valued and utilized efficiently. This information also gives scheduling managers the data they need to effectively coach their employees to improve performance and develop new skills. 

Utilizing Shift Data to Optimize Team Efficiency

Analyzing shift data to understand which team members work well together can lead to more efficient scheduling. By pairing employees who complement each other's skills and work styles, managers can create more cohesive and productive teams. This data-driven approach ensures that every shift is optimized for maximum efficiency.

In educational institutions, where teamwork is often essential for smooth operations, this strategy can be particularly beneficial. A strong scheduling manager uses shift data to identify the best working pairs and schedules them together, thereby enhancing both performance and job satisfaction.

SubItUp's scheduling platform also learns from this data and will leverage the insights when creating the next schedule for your staff. For example, if one of your staff often swaps a Wednesday morning shift most of the time they are scheduled, even though they put available in their availability, the schedule generator will see this pattern and avoid scheduling that staff on a Wednesday morning if there are other available options for that employee. 

Case Studies - How a University Recreation Department Changed The Way They Operate

A prime example of effective scheduling management can be seen in the case of a university recreation department. By leveraging timeclock integrations, they eliminated manual processes in reconciling time entries and entering them into the payroll system, ensuring employees were paid accurately and on time. This not only improved administrative efficiency but also increased employee trust in the system while eliminating excess costs to the department. 

The department also managed to eliminate 75% of shift swapping by scheduling employees only when they were available. This allowed managers to plan shifts in advance without the worry of constant schedule changes, leading to a more stable and predictable work environment.

If you are interested in learning how SubItUp  can help optimize your department, please don't hesitate to check us out!